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New products

Information about my order

in your account or email see your order

can I change my order

please write us email at your account

articel is sold out

If an item is sold out, we can try to get it again, but this usually takes a long time! We would be happy to let you know!

Can I also place a guest order?

A guest order is of course possible at any time. Simply click on guest order here
With this type of account, our discounts or loyalty discounts are excluded.

Which countries do you ship to?

We ship worldwide without exception. Please note the shipping times

Germany 1-2 days
Austria 1-3 days
Switzerland and Lichtenstein, Netherlands, Belgium 3-5 days (mostly faster)
United Kingdom 5-10 days (usually faster)
Europe (without islands) 5-15 days (usually faster)
Rest of Europe 5-25 days (usually faster)
Worldwide USA - Japan - 5-12 days (usually faster)

Trackingcode

If you have created a customer account with us, you will see the tracking code in your orders in the customer account at any time, and you will also receive an email from us with the code after shipping.

This also applies to guest orders!

When do I get my parcel?

information in your account or shipping Faqs

We always send all of our shipment neutrally, without advertising tape and absolutely discreet!

Packing station, company address, change address, post office box

You can have your order delivered to any Packstation as you like:

It is important to note: In the street address: specify the packing station
In the additional address: below your DHL number without this, shipping is not possible

You can find your Packstation login here,
You can find your DHL Packstation location here

It is important to pay attention to the correct packing station and the correct postcode

Company addresses:

Please indicate the respective name at the company or front door, otherwise DHL cannot deliver.

Important: If the delivery is in your work, at a kiosk or at a company, please give it to the DHL courier urgently, only do what is on the address label, nothing else!

We are not interested in this and we do not pass on any data, it simply serves a clean delivery (thanks :-))

Otherwise it can simply happen that the shipment comes back and this incurs costs of returning the DHL, and we don't think that is necessary, because you want your package quickly

(NOT TO BE DETERMINED AT RETOURE ADDRESS, NO NAME APPEARS ON THE BELL BELL AND MAILBOX RETURN COSTS AND NEW SHIPPING COSTS, DHL CALCULATES A PACKAGE AMOUNT OF 10.00 EUR, WE MUST HAVE CALCULATE - please state the address exactly !!)

Change Address

If you want to change your address, please send us the new address by email: Important, this must be done before shipping, after that we cannot change it

Mailbox or post warehouse

A dispatch to post office boxes and post warehouse (except Switzerland) is not possible because we always send our packages as an insured package


We always send all of our packages neutrally, without advertising tape and absolutely discreet!

Versandkosten

Versandkostenfrei ab 55 Euro innerhalb Deutschland und Österreich

Versandkostenberechnung Basic
Land Versand
bis 1,00 kg
Versand 2 kg Versandzeit
fahne_ch.jpg

4,90 € 500g

6,90 € 1 kg

FROM 180 EUR FREE


3-5 Tage Schweiz Swiss

fahne_eu.jpg

6,90 € 500g
9,90 € 1 kg

FROM 180 EUR FREE 3-5 Tage
fahne_de.jpg 6,90 € ab 55 € = 0 € - 1-2 Tage
fahne_at.jpg 6,90 € ab 55 € = 0 € - 1-2 Tage
fahne_ww.jpg
16,90 € FROM 180 EUR FREE 7-10 Tage
Nachnahme: fahne_at.jpgfahne_de.jpg bis 55 € = 6 € Versandkosten + 6,90 € Nachnahme Gebühr
Nachnahme: fahne_at.jpgfahne_de.jpg ab 55 € = 0 € Versandkosten + 6,90 € Nachnahme Gebühr
Wir bieten dir einen bequemen und easy Rückversand an! Erst wenn
Du zufrieden bist, dann sind wir es auch, alles ganz enspannt!

Terms

Alternative dispute resolution:
The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be viewed under http://ec.europa.eu/odr.

2. Information regarding the conclusion of the contract

The technical steps associated with the conclusion of the contract, the contract conclusion itself and the correction options are executed in accordance to the regulations "conclusion of the contract" in our standard business terms (part I.).

3. Contractual language, saving the text of the contract

3.1 Contract language shall be English.

3.2 The complete text of the contract is not saved with us. Before the order is sent, via the online - shopping cart system the contract data can be printed out or electronically saved using the browser’s print function. After the order is received by us, the order data, the lega