🔁 Returns - in case something doesn't fit
Don't worry - even in the jungle you can change your mind.
You have 14 days if you don't like something or it doesn't fit.
Important:
- Unused & in the original packaging - then it works smoothly.
- Poppers & opened toys are excluded for hygienic reasons (tigers don't share everything).
- Write to us beforehand - we'll show you how to send it back.
💸 Money back or voucher - you decide
🟠 You want your money back?
Sure, we'll do it. In this case, you pay for the return shipment yourself. We process the return quickly and reliably,
and your money is back with you quickly. We'll pay it back where it came from!
🟢 You prefer to use a voucher?
Nice! Then we'll pay the return postage (for a smooth return shipment, you pay it in advance at our prices in the store, we'll then add the postage to your voucher)
for you - because you're giving us a second chance. Your voucher can be redeemed immediately, even on reduced items.
🛠️ This is how it works:
- Write to us (in the store chat, via WhatsApp or email).
- Tell us what you would like to return - and how you would like it: Money or voucher.
- We'll send you all the information & the appropriate return form.
- After receiving the goods, we'll process everything quickly & fairly.
🐅 Fair, honest, without stress.
We don't want to make returns difficult - but we don't want to waste resources either. That's why you decide how wild or soft you want it.
And if you have any questions - get in touch at any time. We are here to help. And we're listening.
Max Timo and Andy
Shipping from Austria, Germany and Switzerland
E-Mail: CLICK HERE
WHATS APP: CLICK ON THE
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